Guest Agreement and Declaration
Terms and Conditions of Use
All bookings are made with Amigo Treks and Expedition Pvt. Ltd. The company is registered under various departments of the Government of Nepal (119833/070/071- Company Registration Number). The company is located in Kesharmahal Street, Thamel, Kathmandu. Mr. Regmi is the Chairman of the Company.
The term “Trip” used in this website and booking conditions refer to all itineraries described on this website, including the itineraries of walking, tours, treks, trips, sightseeing, climbing, mountaineering, expedition or holidays.
20% of the total trip cost (50% in the case of Tibet and Bhutan trips) per person, along with a completely filled Booking Application Form is required to confirm the booking. This amount is known as the booking deposit and is non-refundable. The balance due amount (80% of Nepal trips and 50%of Tibet and Bhutan trips) is payable on arrival in Kathmandu, before departing for the trip destination. The final trip documentation will only be released after the payment of remaining amount.
Payment Options and Method:
To make the booking deposit, the company offers two options - Bank Transfer and Credit Cards (Master/Visa/American Express/UnionPay/JCB/SCT Card.). The customer should mention the preferred payment option, while proceeding the booking form. Credit Card details should also be mentioned in the booking form, if Credit Card is the preferred payment option of the customer. The remaining amount should be paid in cash, upon arrival in Kathmandu, before departing for the trip destination.
Payment by Wire Transfer:
Beneficiary Bank : Himalayan Bank Limited
Beneficiary Company :Amigo Treks and Expedition Pvt. Ltd.
Account No : 01905178390011
Swift Code : HIMANPKA
Account Type : Current Account
Bank Address : Karmachari Sanchaya Kosh Building
Tridevi Marg, Thamel
P. O. Box 20590, Kathmandu, Nepal
Telephone No : 977 -1 -4227749/4250201
Telefax : 977-1-4222800
Telex : 2789 HIBA NP, Swift HIMANPKA
All payments made via Credit Card is subject to 4% surcharge. Surcharges apply to all payments: deposits, final balances, trip extension and miscellaneous purchases. The charge is imposed by the credit card payment service provider (Himalayan Bank Limited) and is used, in part, to provide consumer protection for the services purchased, in accordance with the terms and conditions pertaining to the credit card being used.
(Note: An additional cost of USD 100, USD 200 is required for trips extending up to 10 days and more than 10 days, respectively, for a single supplement and USD 250 for climbing/expedition.)
If the customer voluntarily leaves the trip for any reason, after the trip has begun, the company will not refund the amount already paid to the Company by the customer. Refunds will be at the discretion of the Company, if you are forced to leave a trip for any reason. The Company will not make any refunds for accommodation, transportation, sightseeing, meals or services not utilized by the customer. Please note that these conditions are subject to change. The company reserves all rights to cancel any trip booked by the customer, before it is guaranteed to run. (A trip is guaranteed to run once it has two fully paid travelers, unless minimum numbers state otherwise.)
The company reserves all right to cancel any trip, including guaranteed trip, prior to the departure, in case of any unfavorable circumstances: unforeseen natural disaster, canceled flights, strike, industrial action, wars, riots, quarantine, government intervention, weather and health condition of the group member to mention a few. In such a situation, the booking deposit (20% of the total amount), remains non-refundable, but reusable for the immediately following season of the same year or the alternative trip of the same value (as per your choice). However, the remaining trip cost, that is 80% of the total trip cost , if already paid will be refunded, after deducting 13% Government Tax.
Written notification of your cancellation is required to cancel your trip. The date of trip cancellation is the date on which the written cancellation is received by the Company. In case of cancellation of the trip, any amount already charged by the company is non-refundable. However, the same amount is reusable within one year from the booking date. If the cancellation notice is received a month before the trip departure date, 100% of the total charged amount are reusable. 100%, 80% and 50% of the total charged amount are reusable, if the cancellation notice is received 1 month, 15 days or 7 days respectively, before the trip departure date.
All amendments and cancellation fees apply only to the trips listed on this site. Any changes in the booking are subject to the following amendment fees:
If the booking amendment request is received by the Company 60 days or more, prior to your original trip departure, USD 50/person is required as the trip amendment charge; however, if the booking amendment request is received less than 60 days prior to your original trip departure, the charges will be as per the cancellation policy. In case of any changes in the price of the trip, within the time of the original booking and the amendment date, the new trip price will be applicable for the reservation. These fees are in addition to any charges levied by the hotels or any other service providers.
Changes to any other arrangements made in conjunction with your trip booking (e.g; hotels, transfers, etc.) or amendments to any other arrangement made in conjunction with your trip reservation will incur an administration fee of USD20/booking per change. This fee is in addition to any charges levied by hotels, ground operators or airlines.
It may not be possible to make any amendments to your booking within 10 days of departure. Fees for late changes will vary from the minimum of USD 50 and up per booking, if the changes can be made.
If you are joining any Amigo Treks and Expedition’s holiday, then make sure to get insured against medical and personal accident risks. This insurance must include medical coverage, air ambulance and helicopter rescue services. We also strongly recommend that you take out cancellation insurance. You should be aware that some policies do not include, or restrict a cover for this type of travel. Make sure that the policy provides an adequate level of protection and covers you for the activities involved. You must carry a proof of insurance (your insurance certificate) with you while on a holiday, however, if you are unable to provide this at the beginning of the holiday, you will be required to take out a suitable policy at that time. If this is not done or impossible for practical reasons, then you will not be allowed to continue with your trip and will not be entitled to any refund for the services not provided.
Passport and Visa:
Carry a valid passport and obtain the appropriate visas, when travelling with Amigo Treks and Expedition. Kindly ensure that your passport is valid for 6 months beyond the duration of the trip. Make sure to ensure that you are in possession of the correct visas for the countries you are travelling to. Amigo Treks and Expedition will not be responsible, is you are refused the entry to a country or places because you lack the correct visa documentation.
Facilities and Flexibility:
While booking any of the Amigo Treks and Expedition’s trip, you understand that the accommodations, transportations, safety, hygiene, communication facilities, level of infrastructure development and medical facilities are not the same as in your hometown, or on a conventional holidays. This type of holiday inherently involves a high level of personal risk, which you agree to fully assume.
You understand that during the course of the trip, certain events may occur; accidents or illness in remote areas without medical facilities, political instability and disasters are likely to occur. You agree to assume all risks associated with the journey to the maximum extent permitted by Nepalese law.
You acknowledge that the trips require a degree of flexibility and understand that the trip route, accommodation and modes of transport are subject to change without prior notice in case of any unavoidable local circumstances.
If required, to amend the itinerary for any reason, the Company many do so by shortening, varying or re-routing any trip. Customers will have to bear all the additional expenses caused by the alteration in the trip , if the alteration is outside the Company’s control.
While travelling with Amigo Treks and Expedition you agree to accept the authority of the trip leader or local operator at all times. You are aware that travel within a group may involve compromise to accommodate the diverse desires and physical abilities of group members. You understand that the Company reserves all right to decline, accept or retain any person as a member of the group at any time, if required.
You acknowledge that the Company contracts with a network of companies, government agencies and individuals, to assist in the running of its tours, treks, walking, holidays & expeditions. To the best of the Company’s knowledge, these third parties are qualified to perform the duties they are contracted to perform. However, the Company will not be held responsible for any injury, damage, loss, delay or irregularity caused by these third parties.
The Company will not take the responsibility for any traveler, who contravenes any law or regulation of any country visited.
This agreement is governed by the laws of the Government of Nepal, therefore, no employee, representative or agent of the Company has the authority to vary these conditions, except the head of the company or the director.
Most of the Trip prices exclude the following:
The trip cost includes all airport transfers. Kindly refer to the trip inclusion page along with the itinerary for each trip. The head office of Amigo Treks and Expedition in Kathmandu or specified hotel (unless otherwise specified) will be your meeting point, prior to your departure.
Health Conditions :
All members of the group are required to be in a good health and physical condition. It is important that the members with pre-existing medical problems or conditions make these known to the Company, at the time of booking. Medical and evacuation expenses are the responsibility of the participants. All members of the group are required to consult their doctor for vaccination and other medical requirements for the trip, before their departure. The company reserves the right to require a medical certificate prior to booking the trip or departure.
Weather and other unfavorable conditions:
Weather in the mountainous regions is very unpredictable. Unfavorable weather condition can cause domestic flight delays, particularly in the Everest, Jomsom and Kanchenjunga regions in Nepal. In the case of delayed domestic flights, the Company will meet departing city accommodation and food costs prior to your trip, and accommodations and food costs on a normal trip basis for delayed return flights. The Company reserves all right to reroute treks or use road transportation for extended delays without any impact on the trip cost. The Company does not accept any responsibility for costs incurred as a result of missed international flight connection, but will assist to make alternative arrangements where possible with extra cost.
In the event of civil unrest, within a region or country, we undertake to inform our clients of the situation as soon as we have the knowledge of it. Having made every effort to ensure the correctness of this site, information & brochure we provide, we cannot be held responsible for any inaccuracies. These booking conditions may only be waived din special circumstances, and in writing, by a letter from the Director of the Company. The terms and conditions of all agreements made with the Company shall be subject to, and governed by, the Nepalese Law.
If any circumstances occurred during trek by Altitude Mountain Sickness Company shall not take responsibility damage caused by AMS as this is unpredictable.
When making your booking you have read and agreed to the booking terms & conditions and abides by them and you understand what is involved in participating with Amigo Treks and Expedition in your chosen trip.
Amigo Treks & Expedition is Nepal based local company which is located in Thamel (a downtown) nearby major tourist attractions, hotels and restaurants as well as major shops for the trekking & mountaineering and many more. All our Guides, Porters, Sherpas and Leaders are locals and have many years of practical experience.
Amigo Treks & Expedition is Government registered company and associates with tourism related bodies of Nepal so that we are fully authorized and licensed. Since we do require minimum advance deposit of the total price as it would enable us to reserve accommodations, transportation and flights for this trip. Thus financially you are 100% safe.
Amigo Treks & Expedition entire team is very much professional and dedicated towards our duty. We offer personal and professional services to deliver the best memorable adventure of lifetime. While you are with us we are always with you (until you want free time on request) and always attention towards our duty.
Since you are in contact with us we are always available and happy to help you. From the arrival time at the airport to the departure we are available so that you do not have to worry about the things. While you are on a tour our driver/guide will be there to assist you. When you are on the himalayas for the adventure treks or expedition you are always with professional team and available when you need us for urgent assistance.
When you contact Amigo Treks for your adventure and cultural holidays we are 24 hour online so that our response will be very fast. From the beginning of booking your any trips with us to the information of the requested and interested trip we are happy to reply you. Whenever you need us online you would see us.
Our every local Guides and leaders are very professional and have deep knowledge of the region that we take. Our leaders are well educated and trained has loads of information about the culture and religion, history and architecture and many more that relates our each and every trips. While you are on a trip with us we are always with you and presence every time during our trips from beginning to the end.
We have priced all our trips very carefully and professionally to ensure the best price. As per our value offered services our prices are very competitive. Within our offered price we provide the best services to our valued clients. Our business is your satisfaction
In May 2017 my partner and I completed the EBC 15days trek with the aid of Dawa my amazing sherpa ! He was fantastic, helped me when I got altitudeRead More