Guest Agreement and Declaration
Terms and Conditions of Use
All bookings are made with Amigo Treks and Expedition Pvt. Ltd. The company is registered under various Nepal government departments (119833/070/071- Company Registration Number). The company is located in Tredevi Sadak Street, Thamel, Kathmandu.
The term “Trip” used in this website and booking conditions refer to all itineraries described on this website, including the itineraries of walking, tours, treks, trips, sightseeing, climbing, mountaineering, expedition, or holidays.
20% of the total trip cost (50% in the case of Tibet and Bhutan trips) per person, along with a filled Booking Application Form is required to confirm the booking. This amount is known as the booking deposit and is non-refundable. The balance due amount (80% of Nepal trips and 50%of Tibet and Bhutan trips) is payable on arrival in Kathmandu, before departing for the trip destination. The final trip documentation will only be released after the payment of the remaining amount.
Payment Options and Method:
To make the booking deposit, the company offers two options - Bank Transfer and Credit Cards (Master/Visa/American Express/UnionPay/JCB/SCT Card.). The customer should mention the preferred payment option while proceeding with the booking form. Credit Card details should also be mentioned in the booking form if Credit Card is the customer's preferred payment option. The remaining amount should be paid in cash, upon arrival in Kathmandu, before departing for the trip destination.
Payment by Wire Transfer:
Beneficiary Bank: Himalayan Bank Limited
Beneficiary Company: Amigo Treks and Expedition Pvt. Ltd.
Account No: 01905178390011
Swift Code: HIMANPKA
Account Type: Current Account
Bank Address: Karmachari Sanchaya Kosh Building
Tridevi Marg, Thamel
P. O. Box 20590, Kathmandu, Nepal
Telephone No: 977 -1 -4227749/4250201
Telefax : 977-1-4222800
Telex : 2789 HIBA NP, Swift HIMANPKA
All payments made via Credit Card are subject to a 3.5% surcharge. Surcharges apply to all payments: deposits, final balances, trip extensions, and miscellaneous purchases. The charge is imposed by the credit card payment service provider (Himalayan Bank Limited) and is used, in part, to provide consumer protection for the services purchased, by the terms and conditions of the credit card being used.
(Note: An additional cost of USD 100, and USD 250 is required for trips extending up to 10 days and more than 10 days, respectively, for a single supplement and USD 500 for climbing/expedition.)
If the customer voluntarily leaves the trip for any reason, after the trip has begun, the company will not refund the amount already paid to the Company by the customer. Refunds will be at the discretion of the Company if you are forced to leave a trip for any reason. The Company will not make any refunds or reuse for accommodation, transportation, sightseeing, meals, or services not utilized by the customer. Please note that these conditions are subject to change. The company reserves all rights to cancel any trip booked by the customer before it is guaranteed to run. (A trip is guaranteed to run once it has two fully paid travelers unless minimum numbers state otherwise.)
The company reserves all the right to cancel any trip, including a guaranteed trip, before the departure, in case of any unfavorable circumstances: unforeseen natural disaster, canceled flights, strike, industrial action, wars, riots, quarantine, government intervention, weather, and health condition of the group member to mention a few. In such a situation, the booking deposit (20% of the total amount), remains non-refundable but reusable for the immediately following season of the same year or the alternative trip of the same value (as per your choice). However, the remaining trip cost, which is 80% of the total trip cost, if already paid will be refunded, after deducting 13% of Government Tax.
Written notification of your cancellation is required to cancel your trip. The date of trip cancellation is the date on which the written cancellation is received by the Company. In case of cancellation of the trip, any amount already charged by the company is non-refundable. However, the same amount is reusable within one year from the booking date. If the cancellation notice is received a month before the trip departure date, 100% of the total charged amount is reusable. 100%, 80%, and 50% of the total charged amount are reusable if the cancellation notice is received 1 month, 15 days, or 7 days respectively, before the trip departure date.
All amendments and cancellation fees apply only to the trips listed on this site. Any changes in the booking are subject to the following amendment fees:
If the booking amendment request is received by the Company 60 days or more, before your original trip departure, USD 50/person is required as the trip amendment charge; however, if the booking amendment request is received less than 60 days before your original trip departure, the charges will be as per the cancellation policy. In case of any changes in the price of the trip, within the time of the original booking and the amendment date, the new trip price will be applicable for the reservation. These fees are in addition to any charges levied by the hotels or any other service providers.
Changes to any other arrangements made in conjunction with your trip booking (e.g; hotels, transfers, etc.) or amendments to any other arrangement made in conjunction with your trip reservation will incur an administration fee of USD20/booking per change. This fee is in addition to any charges levied by hotels, ground operators, or airlines.
It may not be possible to make any amendments to your booking within 10 days of departure. Fees for late changes will vary from the minimum of USD 50 and upper booking if the changes can be made.
If you are joining any Amigo Treks and Expedition holiday, then make sure to get insured against medical and personal accident risks. This insurance must include medical coverage, air ambulance, and helicopter rescue services. We also strongly recommend that you take out cancellation insurance. You should be aware that some policies do not include, or restrict a cover for this type of travel. Make sure that the policy provides an adequate level of protection and covers you for the activities involved. You must carry proof of insurance (your insurance certificate) with you while on a holiday, however, if you are unable to provide this at the beginning of the holiday, you will be required to take out a suitable policy at that time. If this is not done or impossible for practical reasons, then you will not be allowed to continue with your trip and will not be entitled to any refund for the services not provided.
Passport and Visa:
Carry a valid passport and obtain the appropriate visas, when traveling with Amigo Treks and Expedition. Kindly ensure that your passport is valid for 6 months beyond the duration of the trip. Make sure to ensure that you have the correct visas for the countries you are traveling to. Amigo Treks and Expedition will not be responsible if you are refused entry to a country or place because you lack the correct visa documentation.
Facilities and Flexibility:
While booking any of the Amigo Treks and Expedition trips, you understand that the accommodations, transportations, safety, hygiene, communication facilities, level of infrastructure development, and medical facilities are not the same as in your hometown, or on a conventional holiday. This type of holiday inherently involves a high level of personal risk, which you agree to fully assume.
You understand that during the trip, certain events may occur; accidents or illness in remote areas without medical facilities, political instability, and disasters are likely to occur. You agree to assume all risks associated with the journey to the maximum extent permitted by Nepalese law.
You acknowledge that the trips require a degree of flexibility and understand that the trip route, accommodation, and modes of transport are subject to change without prior notice in case of any unavoidable local circumstances.
If required, to amend the itinerary for any reason, the Company may do so by shortening, varying, or re-routing any trip. Customers will have to bear all the additional expenses caused by the alteration in the trip if the alteration is outside the Company’s control.
While traveling with Amigo Treks and Expedition you agree to accept the authority of the trip leader or local operator at all times. You are aware that travel within a group may involve compromise to accommodate the diverse desires and physical abilities of group members. You understand that the Company reserves all right to decline, accept or retain any person as a member of the group at any time if required.
You acknowledge that the Company contracts with a network of companies, government agencies, and individuals, to assist in the running of its tours, treks, walking, holidays & expeditions. To the best of the Company’s knowledge, these third parties are qualified to perform the duties they are contracted to perform. However, the Company will not be held responsible for any injury, damage, loss, delay, or irregularity caused by these third parties.
The Company will not take the responsibility for any traveler, who contravenes any law or regulation of any country visited.
This agreement is governed by the laws of the Government of Nepal, therefore, no employee, representative, or agent of the Company has the authority to vary these conditions, except the head of the company or the director.
Most of the Trip prices exclude the following:
The trip cost includes all airport transfers. Kindly refer to the trip inclusion page along with the itinerary for each trip. The head office of Amigo Treks and Expedition in Kathmandu or a specified hotel (unless otherwise specified) will be your meeting point, prior to your departure.
Health Conditions :
All members of the group are required to be in a good health and physical condition. It is important that the members with pre-existing medical problems or conditions make these known to the Company, at the time of booking. Medical and evacuation expenses are the responsibility of the participants. All members of the group are required to consult their doctor for vaccination and other medical requirements for the trip, before their departure. The company reserves the right to require a medical certificate prior to booking the trip or departure.
Weather and other unfavorable conditions:
Weather in mountainous regions is very unpredictable. Unfavorable weather conditions can cause domestic flight delays, particularly in the Everest, Jomsom, and Kanchenjunga regions in Nepal. In the case of delayed domestic flights, the Company will meet departing city accommodation and food costs prior to your trip, and accommodations and food costs on a normal trip basis for delayed return flights. The Company reserves all right to reroute treks or use road transport for extended delays without any impact on the trip cost. The Company does not accept any responsibility for costs incurred as a result of missed international flight connections but will assist to make alternative arrangements where possible with extra cost.
In the event of civil unrest, within a region or country, we undertake to inform our clients of the situation as soon as we have the knowledge of it. Having made every effort to ensure the correctness of this site, information & brochure we provide, we cannot be held responsible for any inaccuracies. These booking conditions may only be waived in special circumstances, and in writing, by a letter from the Director of the Company. The terms and conditions of all agreements made with the Company shall be subject to, and governed by, the Nepalese Law.
If any circumstances occurred during the trek Altitude Mountain Sickness Company shall not take responsibility for damage caused by AMS as this is unpredictable.
When making your booking you have read and agreed to the booking terms & conditions and abide by them and you understand what is involved in participating with Amigo Treks and Expedition in your chosen trip.
My partner and I recently had the pleasure of embarking on the Langtang Trek with Amigo Treks and Expedition, and we cannot recommend it enough. Fr